PlayStar Casino Review

Quick verdict: How legit is Playstar Casino?

PlayStar is a premium online casino currently open to players in New Jersey but with plans to expand into Pennsylvania soon. It faces stiff competition from the likes of BetMGM and Caesars, but can it hold its own?

My PlayStar online casino review says yes. The casino has an excellent game choice, with the finest live casino titles and slots all neatly gathered into one place. But, for me, it’s PlayStar’s focus on the customer that really gains points. Customer service, payment options, and ongoing promotions are all first-class, as you’ll discover in my detailed guide.

Join PlayStar now for a 100% deposit match up to $500

PlayStar has three years of experience in the online casino game and knows that the most effective welcome bonuses keep things simple. That’s why, with no PlayStar Casino promo code needed, you can get a 100% match on your first deposit, up to $500. To activate this bonus, you’ll need to sign up and make an initial deposit of at least $20.

You’ll also receive 100 free spins once you’ve played through $20. This $20 can be used in one go or spread across several games. Keep in mind that only slots, Slingo, and instant tap games are eligible for this part of the bonus.

To complete this PlayStar guide, I made an initial deposit of $20 to see me through testing the site. I didn’t make any further deposits, but players writing PlayStar casino reviews online have mentioned that your second and third deposits at PlayStar may also be eligible for more match bonuses. There are more free spins up for grabs, too, up to a total of 500, depending on how much you deposit.

PlayStar bonus terms and conditions

As with all promotions, whether it’s the DraftKings casino promo code or the PlayStar sign-up deal, there are a few important details to remember:

• The deposit match portion of the bonus has a 30x wagering requirement. If you make the minimum deposit of $30, that means you’ll need to play through $600 before you can withdraw any winnings.
• Only new players can claim this bonus. Only one bonus is allowed per household or IP address.
• You must make your qualifying deposit within seven days of registering at PlayStar.
• Free spins expire after seven days.
• Free spins can only be used on certain games. You’ll want to check the specific terms to see which ones are eligible.

Signing up to PlayStar

My PlayStar online casino review found that the process of joining PlayStar follows the same rough steps as joining other online casinos, as you’ll know if you read my Bet365 online casino review. Here’s how to sign up and activate the welcome bonus:

1. Go to the PlayStar Casino site using the links on this page.

2. Sign up for a new account by filling in a few personal details.

3. Go to the ‘Promotions’ section, select the welcome bonus, and press ‘Deposit Now’.

4. Deposit at least $20 to receive your 100% deposit match.

5. Wager $20 to unlock your bonus free spins. This is a good chance to have a general exploration of the game types.

Who can join PlayStar casino?

At the moment, PlayStar is only accessible to those aged 21 and over who are residents of New Jersey. However, the brand has revealed plans to expand its offering into other states. Pennsylvania is scheduled to be first on the list, so it’s possible PlayStar casino PA real money playing might be possible soon.

Claim the PlayStar welcome bonus

Download the PlayStar mobile app today

Website and app design - how do PlayStar reviews rate the UX?

It’s fair to say that some casino websites can have NPC energy, a bit bland and impersonal. PlayStar definitely doesn’t fit into this category. The design of the site is sleek vibes all the way, with a pared-back color scheme of black, green, and white. There are no garish colors or leering patterns; just a dapper chap in a top hat welcoming you to the site. Everything is very calm, allowing you to focus on playing. You will be required to scroll to take in all of the information there is to read, but it’s stress-free to navigate.

While putting together this PlayStar online casino review, I had no complaints about the speed of the site or its capabilities. Games load instantly, and you won't encounter any stutters or interruptions to your playing.

To enhance the UX, PlayStar has developed apps for iOS and Android systems. While I’m not generally too worried about downloading an app and taking up my phone’s memory, I found that the iOS version (for my system of choice) did improve my playing experience. The screen doesn’t include extraneous information, and it is actually very useful when you just want to load up a game and play for a few minutes. Plus, PlayStar releases regular updates to keep the apps running smoothly and glitch-free.

You can download the PlayStar app from the Google Play or App Store or from the PlayStar site. Every single game from the main site is available on the app, so you can enjoy exactly the same experience.

Continuing player bonuses at PlayStar online casino

PlayStar isn’t a love you and leave you kind of casino. Once you’ve signed up, you’ll find that the flowers and chocolates carry on in the form of ongoing promotions and bonuses, such as:

Concierge Cashdrop Jackpots

Play any of the games in the ‘Concierge Cashdrop’ section of PlayStar and you’ll win tickets to a prize draw for a chance to win $10,000. Get one ticket for every $50 wagered.

There’s also a Sunday Dollar Drop, where you’ll get one ticket for every $10 played. The Sunday Jackpot drops every week at 6 pm, and whatever’s in the pot goes to the winner.

VIP rewards at PlayStar casino - join the PlayStar Club for bonus perks

In a move as refreshing as an icy bev on a summer day, the PlayStar rewards system has a common-sense layout spread across only five tiers. There’s no chasing to get to diamond level, subsection blue, tier cyan. You can reach up to the fourth level just by playing games, but level 5 is invitation-only.

Whenever you play games at PlayStar, you’ll get points for every dollar wagered. It’s important to remember that certain games have a different weighting in terms of contribution. Slots give you one point for every $5 wagered, but this number increases to $10 for table games such as roulette and blackjack.

So, what rewards are on offer at PlayStar? As well as the usual suspects, like birthday bonuses and access to exclusive games, you’ll also get priority, expedited withdrawals, invites to hospitality events, and support from a VIP host who’ll direct you towards more personalized promotions. Just take note that these perks are only available to players on higher tiers.

Star Rewards

Alongside the VIP club, you’ll find another rewards system at PlayStar. Every time you make a deposit of at least $50, you’ll receive a stamp on your virtual card. When you’ve built up three stamps, you’ll receive a $50 gift voucher to spend on PlayStar’s special discount site, where you’ll find lots of rewards. Once you’ve accumulated ten stamps, you’ll get a $50 e-gift card to spend at well-known brands such as Apple, Adidas, and Starbucks.

Games at PlayStar online casino - 1,000 games and counting

Enjoy live casino games at PlayStar

Play top slot games at PlayStar

If you can hear a noise, that’s me rubbing my hands in anticipation to tell you about the game selection at PlayStar. There are more than 1,000 games on offer, but the collection is growing and refreshing every single month.

I loved the variety of games on offer at PlayStar. There are slots, table games, and live dealer games to appeal to all different types of players. My favorites are slots, so I hit up this section first. There are around 70 game providers at PlayStar, offering a plethora of game types and features. This includes such hard hitters as IGT, Red Tiger, Light & Wonder, and iSoftBet, and knockout titles like Cats, Huff N’Even More Puff, Cleopatra, and Shamrock Fortunes.

Slots are categorized in a number of ways, such as new drops, jackpots, and themed options, such as Halloween-inspired slots. It’s not possible to sort by maker, but you can search for titles. One of the coolest features at PlayStar is the ‘Surprise Me’ button. If you’re struggling to sift through the options to find a game, you can hit this button to be presented with a random title. It’s a nifty option if you just want to try something new or you’re suffering from scrolling fatigue.

Table games and live dealer games at PlayStar

As well as slots, PlayStar is home to more than 100 of the best table and live dealer games. Blackjack is the most popular option across both table and live dealer games and covers an outstanding selection of game types, from multi-hand to speed options and many different limits. There’s also a huge assortment of other games covering, among others, roulette, poker, baccarat, craps, and live game shows.

License - looking behind the curtain to see if PlayStar is a trustworthy site

PlayStar holds a full license issued by the New Jersey Division of Gaming Enforcement, so you don’t need to have any concerns about playing there. Gaining a license is no easy task, and to receive it, PlayStar will be required to prove that it consistently upholds all fair play standards.

My PlayStar online casino review also found that making payments is simple but secure. The site only partners with reliable payment providers, like PayPal and Mastercard, and players’ personal details are stored behind SSL encryption.

It’s vital to play responsibly at online casinos, and you can rest assured that PlayStar has the tools to help you do that. Go to the ‘Player Protection’ and ‘Responsible Gambling’ sections under ‘Policies’ and you’ll find options to keep in control of your playing, such as deposit limits, session limits, and cool-off periods.

Customer support - a multi-channel approach boosts my PlayStar Casino review

We all know that good customer support can be the difference between a fantastic experience and one that is only meh. Luckily, PlayStar hit all of the right notes and has a customer support provision that works in sweet harmony with players. Your first stop when seeking information should be the FAQ section at PlayStar. There are a lot of topics covered, including promotions, banking, and eligibility criteria to join PlayStar.

The main support channel is the live chat tool, which is accessible 24/7. You can go through the initial gatekeeping process by looking up common queries supported by the live chatbot. If you need more details, you can hold on to be connected to a human agent. From there, you’ll enter your full name and enjoy a scenic drive to resolution junction. When I tested this out, I found that the support was excellent. In fact, even compared to the customer support I discovered in my DraftKings casino review, the support at PlayStar is top of the line.

If you’d prefer, you can contact PlayStar via email. This is a sensible choice if you want to attach a document or screenshot, although you can also do this when using live chat. One of the downsides of using email is that it can be a bit slow. However, responses from PlayStar were typically in my inbox within an hour.

PlayStar stands out among its fellow online casinos by offering phone support, something which gave my review another boost. This is available between 09:00 a.m. and 01:30 a.m. (ET) by phoning (973) 756-3773. With such a comprehensive and effective support provision, it’s easy to see why PlayStar is a legit choice among gaming fans.

Payments and banking - PlayStar delivers with a fully-rounded banking setup

In this part of my PlayStar online casino review, I turned to look at the available payment methods. Let’s just say that there are lots to choose from, including all of the most popular options. Debit and credit cards? Check. PayPal? You got it. ACH/e check? No problem. Deposits made using any of these methods are instant, so you can get down to playing immediately.

Funding your account is important, but you know what’s more important? Being able to withdraw winnings in a timely and efficient manner! At PlayStar casino, you can withdraw funds using all of the methods I mentioned above. Just take note that, before it’s possible to use PayPal or debit cards for withdrawals, they must have been used for a deposit first.

Larger prize withdrawals, over $10,000, have to be reviewed. This is a standard procedure among online casinos, and is required to comply with anti-money laundering regulations. In this case, it could take up to ten business days to receive your money. If you’re close to Atlantic City, you can also head to the Ocean Casino to pick up your winnings in person, or make a deposit, using the ‘cash at the cage’ option.

PlayStar online casino review final ratings

Flick through any PlayStar review and it’s not hard to see why this is a brand that’s making waves. New players start with a bonus that not only delivers free spins, but also matches your whole deposit. Slots, live dealer, and casino games come courtesy of the very best makers with an amazing choice to suit all players.

Promotions and player rewards are a big focus at PlayStar, too. One rewards scheme is pretty standard at online casinos, but PlayStar has doubled up on the treats by delivering rewards for when you play and when you pay. This is an innovative feature and one that truly makes PlayStar stand out.

Whether you’re playing from the app or the desktop site, PlayStar is very smooth. And with a 100% deposit match bonus plus free spins to start you on your way, I’m confident you’re in for a great time. At the moment, PlayStar is only open to players in New Jersey, but there are plans for expansion in the future, which could mean that players in Pennsylvania can experience PlayStar soon. So if you’re an interested NJ player of eligible age, sign up today using the banners on this page!

PlayStar online casino review FAQ